When you get a commission check from your Master agent or from the Carrier, do you ever calculate your true hourly wage? Once upon a time, commissions were paid out for just the act of selling an account. The expectations were simple and straightforward. The irony was that the commissions at that time were upwards Continue Reading »
"CRA has drastically improved our business model by delivering a level of support to our customers that is nothing short of excellent. The relief they have brought and the value add they offer our business clients has expanded our business and is creating the foundation for a solid increase in sales."
John King
President, Teligence Partners
CRA's break-through business model
How's it work? Simple. You outsource to us all customer service for your clients. When your client calls or emails you with a problem or a need, they will actually be talking to us. We're their help desk and your back office combined. We give you both the support you need — when you need it.Result? Customers stick around, attrition rates shrink. Agents can sell more and manage less. And support becomes an additional revenue stream. Everyone benefits.
Outsourcing a Helpdesk is new to Telecom Agents. So CRA will help every step of the way, during and after the transition, with training and guidance at no cost.
Learn how CRA can help you reduce costs, save time and earn more .